We are hiring – Welfare Benefits Advisor (adults)

July 22, 2020

The Welfare Benefits Service provides free independent advice and assistance to all disabled residents and their carers who live and work in Hammersmith and Fulham borough. The service is for all ages, including parents and carers of disabled children. We provide free advice and assistance, up to and including Tribunal level, on all Department for Work & Pensions (DWP) benefits, Tax Credits, and some local authority benefits.

Main Duties and Responsibilities

Welfare Benefits Advisor will:

  1. Provide high quality Welfare Benefits advice and casework and, as appropriate, representation at the 1st Tier Tribunals for disabled individuals of the London Borough of Hammersmith and Fulham.
  2. Write Mandatory Reconsideration requests and in a limited number of cases, write appeal submissions.
  3. Undertake direct welfare advice and casework.
  4. Maintain appropriate records of work undertaken using an appropriate electronic Welfare Benefits Recording and Information System via AoD’s Charity Log, and through the use of Excel
  5. Gather information to monitor and evaluate the service.
  6. Contribute to Welfare Benefits related publicity material, social media, reports for the Board of Trustees and other stakeholders and other documents as required.
  7. This post requires travel to different locations, e.g. for home visits.

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