We're hiring

Welfare Benefits Advisor – Adults

Welfare Benefits Advisor (Adults)

Salary:                       £23k to £28k dependent on experience                 

Hours:                       37.5 hours a week                                

Place of work:         AoD, Normand Croft School, Lillie Road, London SW6 7SR

Contract period:     Permanent

Accountable to:      Welfare Benefits Team Leader

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Deaf and Disabled People’s Organisations. As we believe in the social model of disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees (at least 75% is disabled trustees), 25 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Advocacy.

AoD’s Welfare Benefits Service

The Welfare Benefits Service provides free independent advice and assistance to all disabled residents and their carers who live and work in Hammersmith and Fulham borough. The service is for all ages, including parents and carers of disabled children.

We provide free advice and assistance, up to and including Tribunal level, on all Department for Work & Pensions (DWP) benefits, Tax Credits, and some local authority benefits.

Welfare Benefits Advisor will:

  • Provide high quality Welfare Benefits advice and casework and, as appropriate, representation at the 1st Tier Tribunals for disabled individuals of the London Borough of Hammersmith and Fulham.
  • Write Mandatory Reconsideration requests and in a limited number of cases, write appeal submissions.
  • Undertake direct welfare advice and casework.
  • Maintain appropriate records of work undertaken using an appropriate electronic Welfare Benefits Recording and Information System via AoD’s Charity Log, and through the use of Excel
  • Gather information to monitor and evaluate the service.
  • Assist with funding applications / tender bids by providing basic factual information to Fund Raising Manager/CEO/Managers to enable them to apply for funding and also enable them to write funding/tender applications.
  • Contribute to Welfare Benefits related publicity material, social media, reports for the Board of Trustees and other stakeholders and other documents as required.
  • This post requires travel to different locations, e.g. for home visits.

For all work:

  • Work in a person-centred way
  • Produce agreed regular monitoring and progress reports
  • Comply with AoD’s agreed policies and procedures.
  • Participate in the wider development of the service and contribute to service improvement as required.
  • Be computer literate and administratively self-supporting.
  • Undertake any other reasonable duties as identified by the line manager.

Deadline for receipt of applications: 12noon Friday 25th of June 2021

Interviews: July 07th and 08th 2021

To apply, please download and complete the below application form and email to: info@aod.org.uk

If you would like the application pack sent via email, please email: info@aod.org.uk

Please note we will only accept completed applications forms. 

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Please support us by making a donation

Action on Disability relies heavily on the generosity of its members, volunteers and supporters to carry out its work. We use the money we receive to work with, empower, and represent disabled people.

 

ACTION ON DISABILITY REMAINS OPEN

As COVID-19 continues to affect all our lives, we want to let you know that during this lockdown, Action on Disability will remain fully operational.

The health and safety of our service users, employees, volunteers and suppliers remains our highest priority while we continue to provide you with the support you need from us: Welfare Benefits, Direct Payments, Youth and/or Employment.

It continues to be business as usual, although much of the team will be carrying out their roles from home where they can, in line with the Government guidelines.

You’ll still be able to contact us on the phone and online, we’ve also introduced virtual support so that we can organise online meetings and/or technical support via Zoom or other video chat platforms. Our phone system enables us to redirect your calls straight to our staff working from home. Please find all of the numbers listed below:

 

General Enquires: 020 7385 2098 

Welfare Benefits Adults : 0203 080 0382

Welfare Benefits Children: 0203 080 0381

Direct Payments Support: 078 2499 0072

Youth: 07557 273657

Employment: 07825 925969

 

Please continue to check our website and social media as we’ll keep you updated with our latest news. In the meantime, from our team to yours, please stay safe and we’re always here to help.

All the best,

 

AoD Senior Management Team