We provide a free, independent and confidential service to disabled people over the age of 18 who are eligible for social care. Working in partnership with Mind and Mencap, AoD is dedicated to making sure you have effective representation. We are here to support you.

Our Advocates are committed to justice and equality. They will guide you through the process, taking the time to explain your rights so that you can make informed decisions. It is our promise that your voice will be heard and that you are treated with respect.

Here are some of the issues we can assist with:

  • Access to legal support
  • Care packages
  • Placement reviews
  • Adaptation
  • Care assessment appeals
  • Direct payments
  • Refusal or reduction of social services
  • Wheelchair service
  • We can also support you in making complaints regarding the council, police, or housing.

Welfare and Benefits

“Few people can be expected to understand even their own entitlements and how these have been worked out, let alone the system as a whole.” – Lady Hale, Hinchy v. Sec. of State for Work and Pensions (2005)

The link between poverty and poor physical and mental health has been firmly established. So it’s no surprise that so many people are living with constant stress and anxiety due to their benefit situation. At AoD our goal is to remove much of that worry. 

We provide a free benefits advice and assistance service to disabled adults and children of all ages living in the borough of Hammersmith and Fulham. Our specialised advice workers and volunteers bring an enormous amount of knowledge and experience to an often confusing welfare system. 

It is this expertise that allows us to process things faster and help disabled people access the benefits that they are entitled to.

We operate by appointment so contact us if you would like to set up a meeting

Some of the benefits we handle:

  • Disability Living Allowance
  • Employment and Support Allowance
  • PIP – Personal Independence Payment
  • Universal Credit
  • Housing
  • Council Tax
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